We are an artisan workshop with over 10 years of experience, and we take the greatest care to ensure that your contact with us is as enjoyable as your experience with our alpaca wool products.
Order fulfilment:
Hand-quilted duvets and pillows – dispatched within 10 business days (from the moment payment is confirmed)
All other products dispatched within 7 days from the date of the sales contract conclusion.
* Orders are processed continuously and dispatched without delay, in the order in which they are received. Should you need to arrange a specific delivery date, please contact us at: craft@myalpaca.eu.
Estimated Delivery Time
Orders should arrive within 7 business days. Deliveries are made during regular business hours.
Please note that any delivery times are estimates only. We are not liable for delays caused by the courier or customs procedures.
You may track your order using the tracking number provided in your shipping confirmation.
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Data used by the store's software provider - Shoper S.A. They are used for software development analyses and to measure the effectiveness of advertising campaigns. They are not combined with other information provided during registration or ordering. You can read more about this in the Shoper Cookie Policy.
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Order Processing Time
